Shipping policy

Thank you for shopping with SYNEXTA LLC!

We sync your new pieces to your doorstep as quickly as possible.

Order Processing Time

  • Standard orders process within 1–3 business days (Monday–Friday, excluding holidays).
  • During trend-drop periods or for custom items, it may take 3–5 business days.
  • Orders placed after 2:00 PM EST (or weekends/holidays) process the next business day.

Shipping Rates & Delivery Estimates We ship via USPS, UPS, or FedEx based on order size and destination.

  • Domestic (US):
    • Standard: $5.99–$8.99 (free on orders over $60 — ideal for building capsules).
    • Estimated delivery: 3–7 business days after processing.
    • Expedited (optional at checkout): $12.99–$18.99 (2–4 business days).
  • International:
    • Rates calculated at checkout (varies by country, weight, size).
    • Estimated delivery: 7–21 business days.
    • Important: Customs duties, taxes, VAT, brokerage fees, or import charges are the buyer's responsibility and not included in our shipping costs.

We do not ship to P.O. Boxes or restricted countries (check availability at checkout).

Shipping Confirmation & Tracking You’ll receive a confirmation email with tracking once your order ships. Track via the carrier link (allow 24–48 hours for updates).